Is this your thought, sometimes?
I never have enough time to do everything!
Hi I’m Aníka Rós a Entrepreneur, Service and Organizational Effectiveness Consultant.
I help women entrepreneurs streamline operations so they can love their business a little bit more and pay themself plenty.
Our Services
"Just having satisfied customers isn't good enough anymore."
Our mission is to empower businesses through tailored service improvement consultancy. We believe that enhancing operational efficiency and service quality is key to achieving sustainable growth and fostering customer loyalty.
Virtual Service Consultant and Service Designer
We help companies to implement exceptional service.
Are you looking to improve your service offers and implement, better performing processes?
With targeted strategies you can boost customer satisfaction and drive business success.
We are all different in how we approach our work and our companies are different from how others do theirs. That is the beauty of running your own company or when you get the chance to manage business for someone that believes in how you work.
When we work with companies we focus on three pillars:
Where are you today
What is your vision
What is needed to be done
Together we will improve the service processes and set clear goals to drive your business forward for sustainable growth and lasting success.
Are you ready to roll up your sleeves and get working on making your company great?
Get in touch with me and tell me what you are struggling with
We will follow up within 48 hours with suggestions of our first meet up.
Service audit
Exceptional Service, Every Time!
Would you like to have a better overview of your “Online Presence”?
- What are your customers' first impressions of your online presence?
- How are you really servicing your customers online?
- What are their experiences?
- What are people saying?
- Do you want to know?
How the audit is performed.
We will meet online where I get your take on what is working and what not.
You will receive questioner related to client engagement.
We will conduct a thorough evaluation of your online present.
Follow up meeting, where we present our findings. What is positive and areas that may require attention.
With the report, you'll have actionable insights to enhance your service and operational efficiency.
If you feel you need you need assistans, you can hire us and we will help you implement the action that where found lacking in the audit.
Testimonials
This year, I took on too much. Between managing Gracelandic, diving into new projects, pursuing a master’s degree, and being a mom, I reached my limit. I burned out. In that tough moment, I turned to my friend Aníka Rós and her consulting expertise for help. She saw me at my worst and gave me not just advice, but a lifeline. She taught me how to compartmentalize my roles, approach my projects with focus, and most importantly I came to a humble conclusion that it’s okay to admit I can’t do it all.
Her wisdom helped me let go of the pressure to be everything at once and instead, to prioritize what truly matters. Thanks to Aníka and her thoughtful guidance, I’ve found balance, efficiency, and a sense of peace that has helped me focus on the important things in life that I will take with me to next year and beyond. Aníka, I am forever grateful for your support and the clarity you’ve given me. Thank you for helping me find myself again.
Grateful for 2024!
My biggest learning curve yet.
Grace Achieng
Gracelandic gracelandic.com
I give Aníka Rós my highest and best recommendation. My working hours vary between days and Anika Rós adapted our meeting time to my work schedule, not hers. I appreciate it. All the advice is very helpful, some of the advice I've received I didn't even think about. Simple but at the same time very valuable. In reality, I didn't have to create an excel document myself, they were sent to me via email and are very simple and easy to fill out. And what I really appreciate is that it was always possible to contact her between our meetings. Service 100%
Sólveig Jan
Höfðabóns þjónusta - hofdatrif.is
Aníka Rós gave us a really good reflection on what we can improve in our work. She’s encouraging, positive and brilliant in what she does. The projects she assigned to us were highly beneficial and came in good use. In the short amount of time of her counseling we managed to change our workflow and time management which instantly augmented productivity within the team.
Elín Arnar, Auður Elísabet and Inga Margrét
Birta Media - birtamedia.is
I had business consulting with Aníka Rós for 6 weeks and it was very helpful. She got me off to a good start and gave me wholehearted advice, pushing me out of my comfort zone and giving me assignments for each class. I recommend to all those who are starting a business or are in business to get advice from Aníka Rós.
Gauja Hálfdánardóttir
calma.is and memoiceland.is
Consultancy - Grace Achieng, Gracelandic
This year, I took on too much. Between managing Gracelandic, diving into new projects, pursuing a master’s degree, and being a mom, I reached my limit. I burned out. In that tough moment, I turned to my friend Aníka Rós and her consulting expertise for help. She saw me at my worst and gave me not just advice, but a lifeline. She taught me how to compartmentalize my roles, approach my projects with focus, and most importantly I came to a humble conclusion that it’s okay to admit I can’t do it all.
Her wisdom helped me let go of the pressure to be everything at once and instead, to prioritize what truly matters. Thanks to Aníka and her thoughtful guidance, I’ve found balance, efficiency, and a sense of peace that has helped me focus on the important things in life that I will take with me to next year and beyond. Aníka, I am forever grateful for your support and the clarity you’ve given me. Thank you for helping me find myself again.
Grateful for 2024! My biggest learning curve yet.
Consultancy -Sólveig Jan, Höfðabóns þjónusta
I give Aníka Rós my highest and best recommendation. My working hours vary between days and Anika Rós adapted our meeting time to my work schedule, not hers. I appreciate it. All the advice is very helpful, some of the advice I've received I didn't even think about. Simple but at the same time very valuable. In reality, I didn't have to create an excel document myself, they were sent to me via email and are very simple and easy to fill out. And what I really appreciate is that it was always possible to contact her between our meetings. Service 100%
Consultancy - Elín, Auður and Inga, Birta Media
Aníka Rós gave us a really good reflection on what we can improve in our work. She’s encouraging, positive and brilliant in what she does. The projects she assigned to us were highly beneficial and came in good use. In the short amount of time of her counseling we managed to change our workflow and time management which instantly augmented productivity within the team.
Consultancy - Gauja, calma.is and memoiceland.is
I had business consulting with Aníka Rós for 6 weeks and it was very helpful. She got me off to a good start and gave me wholehearted advice, pushing me out of my comfort zone and giving me assignments for each class. I recommend to all those who are starting a business or are in business to get advice from Aníka Rós.
Service Audit - Kristín Ýr, Afltak
We at Afltak are very pleased with the audit of the website conducted by Aníka Rós. There are very good suggestions that we plan to utilize to improve the quality and implementation of our website
Service Audit - Marta, Hirzlan
Aníka is very professional and does her job very well, delivering excellent and professional work. Aníka took on the website of Hirzlunnar and provided us with a very detailed report that helps us greatly in improving the website's interface and enhancing Hirzlunnar's visibility on search engines.
Mailinglist
Here's what you'll get when you join:
My insights on service and service design improvements, along with my recommendations from other experts I admire.